Privacy Policy
Last Updated: October 2025
SHL Labs LLC ("SHL Labs," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or contact us regarding consulting services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to operate our website, respond to inquiries, and provide consulting services.
A. Information You Provide
- Contact Information: Name, email address, company name, or other details you provide through our contact form or direct communication.
- Project Information: Any information you choose to share regarding your project, budget, requirements, or business needs.
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and referring URLs
- Device identifiers and basic usage statistics
This information is collected through standard server logs and basic web analytics tools and is used only for site functionality and improvement. We do not use advanced tracking or profiling.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to inquiries and preparing proposals
- Communicating about potential or ongoing consulting work
- Operating, maintaining, and improving our website
- Keeping internal business records
- Ensuring website security and preventing misuse
- Complying with legal obligations
We do not use your information for automated decision-making or behavioral advertising.
3. How We Share Information
We do not sell, rent, or trade your personal information.
We may share information only in the following situations:
- Service Providers: With trusted vendors who perform services on our behalf (e.g., website hosting, email delivery, or analytics). These providers are obligated to safeguard your information.
- With Your Consent: When you explicitly authorize us to share information.
- Legal Requirements: When required to comply with applicable laws, regulations, subpoenas, or court orders.
- Protection of Rights: When necessary to protect our rights, safety, or property.
We do not share information for cross-context behavioral advertising as defined under California law.
4. Cookies and Tracking Technologies
Our website uses minimal cookies that are necessary for:
- Basic website functionality
- Anonymous analytics that help us understand aggregate usage patterns
You may disable cookies through your browser settings; however, some site features may not function correctly.
Do Not Track Signals:
Industry standards for Do Not Track (DNT) signals are not yet established. As such, we do not currently respond to DNT requests.
5. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to inquiries and maintain business communications
- Manage active or prospective consulting engagements
- Comply with legal obligations
- Resolve disputes and enforce agreements
You may request deletion of your information at any time using the contact details below.
6. Information Security
We use industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict processing
- Opt out of marketing communications
- Withdraw previously given consent
To exercise any of these rights, contact us using the email below. We may verify your identity before responding.
8. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights, including:
- Right to Know: What categories of personal information we collect and how we use it
- Right to Delete: Request deletion of your personal information
- Right to Opt Out of Sale or Sharing: We do not sell or share personal information
- Right to Non-Discrimination: You will not be penalized for exercising your rights
You may submit a rights request by contacting us at the email below.
9. International Visitors
Our website is operated from the United States. If you access the site from outside the U.S., you consent to the transfer, processing, and storage of your information in the United States, which may have different data protection laws than your home country.
10. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we may have inadvertently collected such information, please contact us and we will promptly delete it.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The "Last Updated" date at the top indicates the most recent revision. Continued use of our website constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: [email protected]
SHL Labs LLC